by admin | Jan 1, 2020 | Insight
What does QUALITY mean? I love a good acronym, and the world is full of them. I recall with great fondness memorising C.L.A.P and many other acronyms during my time in the Military. This got me to thinking, what does Q.U.A.L.I.T.Y mean to me and how can I translate...
by admin | Dec 20, 2019 | Insight
When ‘If it aint broke…..’ meets ‘Improvement’ In my last article I touched on whether the certification process had created, intentionally or not, a ‘cash cow’. I also mentioned those organisations that obtain certification...
by admin | Dec 5, 2019 | Insight
I See Quality People… Since becoming involved in the field of quality some 10 or so years ago I have been exposed to a variety of situations. For those of you who have read my previous articles you may have noticed a theme. For those that haven’t (why ever...